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- Rates mentioned are per day rates and are inclusive of taxes.
- No delivery or pick-up service for Profoto B1X and accessories. Customers are requested to pick-up and drop off from/to our office.
- Delivery and pick-up service available for Profoto A1’s.
- For Protofoto B1x and accessories the per day duration is 12 hours. For Profoto A1’s the per day duration is 24 hours.
Is there a Security Deposit to avail this service?adminNo. We do not seek any Security Deposit. However, you would to go through the registration process and we will verify the authenticity of the information and the documents you have submitted.
Why do I need to provide KYC documents?adminSince we are providing this service without taking an Security Deposit, we would want to ensure that we collect as many credentials as possible to ensure the customer's authenticity to ensure our business interests. You can be rest assured that your KYC documents or it's information will be securely kept and at no point it will be shared with any third party, unless mandated by law.
I damaged the camera/lens, what should I do?adminBased on our evaluation and the nature of the damage, appropriate charges will be recovered. If the damage is extensive, then we send it to the Authorised Service Centre and as per the estimate provided by them, we will recover the amount from you.
I lost the camera/lens. What should I do?adminYou will be liable to pay the amount equivalent to the value of the equipment and rental charges applicable for the period till the amount is settled with us. You may file a police complaint for the recovery of such equipment if you desire so.
Is there a registration fee?adminRegistration is FREE. However, we need your valid credentials to activate your registration. You have to submit the required KYC documents.
I’m new to LensOwl. How do I go about renting?adminFirst of all we thank you for looking at LensOwl for your photography equipment rental. Renting from LensOwl is simple and hassle-free. You can visit our Registration page at http://www.lensowl.com/registration for an overview of our registration process and you can register online too.